Your account is debited automatically without any action on our part. Your order has been received and will be processed as soon as possible.

Tracking updates can sometimes be delayed, especially when dealing with high numbers of orders. In any event, your order has left our workshops and should arrive shortly. However, please do contact us if nothing has changed after a few days.

Unfortunately, we can’t take back personalised products but you can return standard, unused products, even if you’ve unpacked them. Please contact us and we’ll send you a Colissimo return slip and give you a refund as soon as we receive your package. More details about our returns policy here

Mix & Match allows you to select the cover and title of your choice. Notebook interiors are already defined and correspond to the products offered on our website.