All our notebooks are made to order in our workshop in Montpellier. In general, it takes 48 hours to make your diary/planner or notebook (excluding weekends) before delivery, which takes an additional 4 to 10 days.
Yes, we deliver worldwide by Colissimo, with tracking.
Sometimes our e-mails get lost in spam, so please check regularly! If you’ve completed your order and received an order number, your purchase has been registered.
Your account is debited automatically without any action on our part. Your order has been received and will be processed as soon as possible.
Tracking your order
As soon as your package is shipped, you will be notified by e-mail and receive a tracking number so you can follow its progress to your door. Don't forget to consult your messages!
Tracking updates can sometimes be delayed, especially when dealing with high numbers of orders. In any event, your order has left our workshops and should arrive shortly. However, please do contact us if nothing has changed after a few days.
Unfortunately, we can’t take back personalised products but you can return standard, unused products, even if you’ve unpacked them. Please contact us and we’ll send you a Colissimo return slip and give you a refund as soon as we receive your package. More details about our returns policy here
Mix & Match allows you to select the cover and title of your choice. Notebook interiors are already defined and correspond to the products offered on our website.